Terms and Conditions

Effective Date: May 12, 2026
Last Updated: May 12, 2026

These Terms and Conditions ("Terms") govern your access to and use of the website located at https://10x10booths.com (the "Site") and the design, fabrication, rental, sale, logistics, installation, and related exhibition services (collectively, the "Services") provided by 10x10 Booths (hereinafter referred to as "10x10 Booths," "we," "us," or "our"). By accessing the Site, submitting an inquiry, or engaging us for any Services, you ("you," "your," or "Client") agree to be bound by these Terms. If you do not agree, do not use the Site or engage our Services.

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1. About 10x10 Booths

10x10 Booths is a global exhibition partner that designs, fabricates, ships, installs, and dismantles custom exhibition booths, portable and modular booth systems, and related brand environments for trade shows and exhibitions across the United States and internationally. Our principal U.S. office is located at 7600 Chevy Chase Dr., Suite 300, Austin, TX 78752.

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2. Acceptance and Modification of Terms

By using the Site or engaging our Services, you confirm that you are at least 18 years old, that you have the legal authority to bind the entity on whose behalf you are acting, and that you accept these Terms. We may update these Terms from time to time. The "Last Updated" date reflects the most recent revision. Material changes will be communicated via the Site or to your project contact email. Continued use of the Site or engagement of Services after changes take effect constitutes acceptance of the revised Terms.

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3. Quotes, Proposals, and Orders

All quotes, proposals, renderings, and statements of work ("SOWs") issued by 10x10 Booths are valid for thirty (30) days unless otherwise specified in writing. Quotes are based on the scope, dimensions, materials, show services, and timelines provided by the Client at the time of inquiry. A binding agreement is formed only when the Client signs the SOW or written quote, issues a purchase order accepted by us in writing, or pays the deposit invoice.

Any changes to scope, design, materials, dimensions, ship-to locations, or installation requirements after acceptance must be requested in writing and may result in additional charges, revised timelines, or both. We reserve the right to refuse or terminate any project that, in our reasonable judgment, cannot be safely or lawfully delivered.

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4. Pricing, Invoicing, and Payment

Unless expressly stated otherwise in the SOW, all prices are quoted in U.S. dollars and exclude sales tax, use tax, value-added tax, customs duties, freight, drayage, rigging, electrical, internet, labor (I&D) ordered through show contractors, and other show-services charges, the payment of which is the Client's sole responsibility.

Standard payment terms for new clients are: fifty percent (50%) deposit due on order confirmation, with the balance due no later than sixty (60) days prior to the first day of show move-in. Project-specific terms may be set out in the applicable SOW. We may withhold release of designs, shipment of materials, or onsite installation until invoices due are paid in full.

• Late payments accrue interest at the lesser of 1.5% per month or the maximum rate permitted by applicable law.
• Client is responsible for all reasonable costs of collection, including attorneys' fees.
• All deposits are non-refundable once design, fabrication, or procurement has commenced.

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5. Rentals vs. Purchases

Our Services include both purchased (Client-owned) and rented (10x10 Booths-owned) booth assets. The category applicable to a given project will be identified in the SOW.

Purchased assets:

Title to purchased assets passes to the Client upon receipt of payment in full. Risk of loss passes upon delivery to the Client or to a third-party storage or freight forwarder designated by the Client. If for whatever reason Client-owned assets remain in our possession for more than 90 days after a show without a signed storage agreement, we reserve the right to dispose of such assets after 30 days' notice, at Client's expense.

Rented assets:

Rented assets remain the sole property of 10x10 Booths at all times. The Client must use rented assets only for the agreed event, must not modify, paint, drill, or affix anything to them without prior written consent, and must return them in the condition received, ordinary wear and tear excepted. The Client is responsible for any loss, theft, or damage to rented assets occurring between delivery and return, valued at our then-current replacement cost. We may require the Client to maintain insurance covering rented assets for the duration of the rental.

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6. Design, Fabrication, and Delivery

Design timelines, build schedules, freight schedules, and installation windows are estimates based on standard industry practice and the show services calendar published by the venue or general services contractor. We will use commercially reasonable efforts to meet agreed dates, but we are not liable for delays caused by Client-driven scope changes, late approvals, late artwork, freight carriers, customs, venue contractors, labor disputes, weather, or other circumstances outside our reasonable control.

The Client is responsible for verifying booth dimensions, height restrictions, hanging-sign rules, electrical loads, and any rules-and-regulations requirements of the specific event. We will reasonably advise but are not the official rules authority for any show.

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7. Client Responsibilities

• Provide accurate event details, booth space confirmations, exhibitor manuals, and venue rules in a timely manner.
• Provide print-ready graphic files in the specifications we publish, by the deadlines we publish.
• Review and approve renderings, technical drawings, and proofs within the response windows stated in the SOW. Delays in approval may shift timelines and trigger expedite fees.
• Order, pay for, and manage all show-services orders made directly with the venue or general services contractor, unless we have expressly agreed in the SOW to manage them on the Client's behalf.
• Ensure that any goods, products, or content displayed in the booth comply with all applicable laws, regulations, and third-party rights.

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8. Cancellation and Postponement

If the Client cancels or postpones a project after order confirmation, the following cancellation charges apply, in addition to any third-party costs already incurred (e.g., freight, customs, show-services orders):

• More than 60 days before move-in: 50% of the project value.
• 31–60 days before move-in: 75% of the project value.
• 0–30 days before move-in: 100% of the project value.

If a show is officially cancelled or postponed by the organizer, we will work with the Client in good faith to redeploy purchased assets to a future show or to apply paid amounts toward rescheduled programs, subject to incremental storage, refurbishment, and re-graphics costs.

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9. Intellectual Property

All concepts, sketches, renderings, 3D models, CAD drawings, technical specifications, design files, and methodologies created by or for 10x10 Booths in connection with a project (collectively, "10x10 IP") remain the sole and exclusive property of 10x10 Booths unless and until expressly assigned in writing in a fully paid SOW. Upon final payment, 10x10 Booths grants the Client a non-exclusive, royalty-free license to use the final physical booth and final graphic files in connection with the Client's own exhibition programs.

The Client retains all rights in trademarks, logos, brand assets, product imagery, and copy provided by the Client ("Client Materials") and grants 10x10 Booths a non-exclusive license to use Client Materials solely to deliver the Services. The Client represents and warrants that it owns or has the necessary rights in Client Materials.

Unless the Client requests confidentiality in writing, 10x10 Booths may photograph and reference completed booths in its portfolio, marketing, social channels, and award submissions.

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10. Confidentiality

Each party may receive non-public business, technical, or financial information of the other party ("Confidential Information"). The receiving party will use Confidential Information only to perform under these Terms, protect it with at least the same care it uses for its own similar information, and not disclose it to third parties except to employees, contractors, and advisors who have a need to know and are bound by comparable obligations. Confidential Information does not include information that is or becomes public through no fault of the receiving party, was already known to the receiving party without restriction, is independently developed, or is rightfully received from a third party.

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11. Warranties and Disclaimers

10x10 Booths warrants that the Services will be performed in a workmanlike manner consistent with industry standards and that fabricated assets will be free from material defects in materials and workmanship at the time of delivery. The Client must report any defects in writing within five (5) business days after delivery. As Client's sole and exclusive remedy, we will, at our option, repair, replace, or refund the affected portion of the project.

EXCEPT AS EXPRESSLY SET FORTH IN THESE TERMS, THE SITE AND ALL SERVICES, ASSETS, AND DELIVERABLES ARE PROVIDED "AS IS" AND "AS AVAILABLE." TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, 10x10 BOOTHS DISCLAIMS ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE.

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12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, 10x10 BOOTHS' TOTAL CUMULATIVE LIABILITY ARISING OUT OF OR RELATING TO THE SERVICES OR THESE TERMS, WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR OTHERWISE, WILL NOT EXCEED THE AMOUNTS ACTUALLY PAID BY THE CLIENT TO 10x10 BOOTHS UNDER THE SPECIFIC SOW GIVING RISE TO THE CLAIM IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO LIABILITY.

IN NO EVENT WILL 10x10 BOOTHS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, LOST LEADS, LOST OPPORTUNITY, LOSS OF GOODWILL, OR LOSS OF DATA, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, SO PORTIONS OF THIS SECTION MAY NOT APPLY TO YOU.

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13. Indemnification

The Client will defend, indemnify, and hold harmless 10x10 Booths, its affiliates, and its and their respective officers, directors, employees, and contractors from and against any third-party claim, loss, liability, damage, and expense (including reasonable attorneys' fees) arising out of: (a) Client Materials infringing or misappropriating the rights of any third party; (b) products, services, or content displayed in or distributed from the booth; (c) the Client's negligence or willful misconduct; or (d) the Client's breach of these Terms.

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14. Insurance

Each party will maintain, at its own expense, customary commercial general liability and workers' compensation insurance appropriate to the activities contemplated by the SOW. Upon reasonable request, each party will provide certificates of insurance evidencing such coverage. For projects involving rented assets above an agreed value, 10x10 Booths may require additional insured status and inland marine coverage.

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15. Force Majeure

Neither party will be liable for failure or delay in performance (other than payment obligations) caused by events beyond its reasonable control, including acts of God, severe weather, fire, flood, earthquake, pandemic, epidemic, war, terrorism, civil disturbance, government action, labor disputes, energy or material shortages, freight or carrier disruptions, venue closures, or cancellation of the underlying event by its organizer. The affected party will use reasonable efforts to mitigate the impact and resume performance.

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16. Site Use and Acceptable Use

You agree not to: (a) use the Site in any unlawful manner; (b) attempt to gain unauthorized access to the Site, its servers, or related systems; (c) introduce malware or otherwise interfere with the Site's operation; (d) scrape, harvest, or otherwise extract data from the Site except as permitted by our robots.txt; or (e) use any content from the Site in a way that infringes our or any third party's intellectual property rights. Site content (including text, images, video, layouts, and code) is owned by 10x10 Booths or its licensors and protected by U.S. and international intellectual property laws.

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17. Third-Party Links and Vendors

The Site may contain links to third-party sites and our Services may rely on third-party show contractors, venues, freight carriers, and printers. 10x10 Booths is not responsible for the content, accuracy, or practices of third parties. The Client's purchase of third-party show services (drayage, rigging, electrical, internet, I&D labor) is governed by those third parties' contracts.

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18. Termination

Either party may terminate an SOW for material breach if the breaching party fails to cure within fifteen (15) days after written notice. We may suspend Services immediately if invoices are past due. Upon termination, the Client will pay for all Services performed and all costs irrevocably incurred up to the effective date of termination, plus the applicable cancellation charges in Section 8. Sections that by their nature should survive termination (including Sections 4, 9, 10, 11, 12, 13, 19, and 20) will survive.

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19. Governing Law and Dispute Resolution

These Terms are governed by the laws of the State of Texas, without regard to its conflict-of-laws principles. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

The parties will first attempt in good faith to resolve any dispute through senior-level negotiation for thirty (30) days after written notice of the dispute. If the dispute is not resolved, the parties may submit the dispute to confidential, binding arbitration administered by a mutually agreed arbitration provider, seated in Austin, Texas, before a single arbitrator and conducted in English. If the parties cannot agree on arbitration, the state and federal courts located in Travis County, Texas will have exclusive jurisdiction, and each party irrevocably consents to personal jurisdiction and venue there.

Either party may seek injunctive or other equitable relief in any court of competent jurisdiction to protect its intellectual property or Confidential Information. The parties waive any right to participate in a class, collective, or representative action.

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20. General Provisions

• Entire Agreement. These Terms, together with each SOW, form the entire agreement between the parties on this subject and supersede prior agreements and understandings.
• Order of Precedence. If there is a conflict between these Terms and a signed SOW, the signed SOW controls for that project only.
• Assignment. The Client may not assign or transfer these Terms or an SOW without our prior written consent. 10x10 Booths may assign to an affiliate or in connection with a merger, acquisition, or sale of substantially all of its assets.
• Independent Contractors. The parties are independent contractors. Nothing in these Terms creates a partnership, joint venture, agency, or employment relationship.
• Notices. Notices must be sent in writing to [email protected] (with a copy to the project contact) and to the address listed below for 10x10 Booths.
• Severability. If any provision is found unenforceable, the remaining provisions will continue in full force, and the unenforceable provision will be modified to the minimum extent necessary to be enforceable.
• No Waiver. A failure or delay in enforcing any right is not a waiver of that right.
• Headings. Headings are for convenience only and do not affect interpretation.

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21. Contact

10x10 Booths
7600 Chevy Chase Dr., Suite 300
Austin, TX 78752, United States
Email: [email protected]

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